Privacy Policy
Prolog Coffee Privacy Policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.prologcoffee.com (the “Site”).
1. Who We Are
The data controller responsible for your personal information is:
Prolog Coffee ApS
CVR: DK37459836
Marguerite Vibys Plads 1
2000 Frederiksberg, Denmark
Email: hello@prologcoffee.com
2. Personal Information We Collect
When you visit the Site, we automatically collect certain information about your device, including: - Web browser, IP address, time zone - Cookies installed on your device - Pages or products viewed - Referral sources (websites or search terms) - Interactions with the Site
We refer to this as Device Information. We collect it using: - Cookies - Log files - Web beacons, tags, and pixels
When you make or attempt to make a purchase, we collect: - Name, billing/shipping address, payment information - Email address and phone number
We call this Order Information.
“Personal Information” in this policy means both Device and Order Information.
3. How We Use Your Personal Information
Order Information is used to: - Fulfill orders (process payments, ship products, send confirmations) - Communicate with you - Screen for fraud - Provide product updates or marketing (if consented)
Device Information is used to: - Improve and optimize the Site - Analyze customer behavior - Detect and prevent fraud
4. Legal Bases for Processing (GDPR Article 6)
We process your personal information on the following legal bases: - Contractual necessity: Fulfilling orders and providing customer service (Art. 6(1)(b)) - Legitimate interest: Improving our services and fraud prevention (Art. 6(1)(f)) - Consent: For email marketing and certain cookies (Art. 6(1)(a))
You can withdraw your consent at any time.
5. Sharing Your Personal Information
We share your Personal Information with third parties to help us operate our business: - Shopify (e-commerce platform): https://www.shopify.com/legal/privacy - Google Analytics: https://www.google.com/policies/privacy/ - Klaviyo, Facebook, Vimeo, YouTube, Issuu, Quantcast, etc. for analytics and marketing
We may also share your information to comply with legal obligations or protect our rights.
6. Behavioural Advertising
We use your Personal Information for targeted advertising. You can opt out via: - Facebook: https://www.facebook.com/settings/?tab=ads - Google: https://www.google.com/settings/ads/anonymous - Digital Advertising Alliance: http://optout.aboutads.info/
7. Cookies & Consent
We use cookies for: - Site functionality (necessary) - Preferences (e.g., language, region) - Statistics (site usage analytics) - Marketing (personalized ads)
We use Cookiebot to manage consent. You can change or withdraw consent at any time via the cookie banner or declaration on our site.
8. Data Transfers Outside the EU
Your information may be transferred outside the EU, including to Canada and the US (e.g., via Shopify or Google). We ensure such transfers are protected by: - Standard Contractual Clauses approved by the European Commission, or - Other legally accepted safeguards
9. Your Rights (EU Residents)
You have the right to: - Access the personal information we hold about you - Correct or delete your personal information - Object to processing or request restriction - Receive a copy of your data (data portability) - Withdraw consent at any time - File a complaint with a supervisory authority (e.g., Datatilsynet – www.datatilsynet.dk)
To exercise your rights, contact us at hello@prologcoffee.com
We retain your Order Information for up to 5 years to comply with legal obligations, unless you request earlier deletion and we are legally permitted to comply.
11. Do Not Track
We do not change our data collection practices when we see a Do Not Track signal.
12. Changes
We may update this policy to reflect legal, operational, or technical changes. Check this page periodically for updates.
13. Contact
If you have questions or complaints, contact us:
Prolog Coffee ApS
Marguerite Vibys Plads 1
2000 Frederiksberg, Denmark
Email: hello@prologcoffee.com